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We have been talking for weeks about the peak season, the Black Friday and everything that starts during these days. And finally, it's here! We tell you everything you need to know so that your reverse logistics can be your best loyalty tool during these dates.

One of the best strategies to encourage repeat purchases is to suggest products from your ecommerce to your customers. This is usually done when a purchase is completed, but imagine also doing it when your customers request a return or exchange. Getting them to buy again from your ecommerce is closer than ever.

We know that nobody likes returns. Neither the ecommerce, because of all the reverse logistics management involved; nor the customer, who wanted to enjoy their product and can't because they have to return it.

Now that you offer flexible returns and exchanges, communicate this to your customers by taking advantage of different sections of your ecommerce and different communication channels. In this post we tell you how you can do it.

If returns are a headache for you, why not bet on exchanges? Thanks to them you can stop managing different flows of each one and by automating your exchange process your customer will receive the product they want much sooner, enjoying a better experience. And what's more, if you can now also boost the recommendations of products that you want to highlight (or why not, liquidate), all the better. We tell you more.

Black Friday, Christmas, sales... The most important dates for many eCommerce are just around the corner and in this post we want to share with you 4 reasons why you should optimise your returns and exchanges process.

Are returns a problem or an opportunity? Building customer loyalty has become a priority for ecommerce, and returns can be the perfect tool to achieve this.

Our widget is now live! Giving visibility to the flexibility you offer in your returns and exchange management is easier than ever. But that's not all, we've launched a lot more in the last few weeks.

Admittedly, the Returns Policy section is one of the pages that can often be neglected by the brand itself but...do you know that this is directly impacting conversion rates and therefore losing you sales? If you want to remedy it, we will tell you about it.