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The first impression isn’t at checkout, it’s at customs

In international ecommerce, the post-purchase experience is crucial—it’s when the digital promise becomes real. Issues with customs, tracking, or unexpected costs can break trust. Shipping is no longer just logistics; it’s a core part of the brand experience.

What’s behind a customer’s decision to return a product?

Returns are not just a logistical issue—they’re an opportunity to strengthen customer trust and improve the post-purchase experience. When handled with empathy, speed, and transparency, they become a competitive advantage.

Tariffs, taxes, and shipments: untangling the hidden costs of global ecommerce

Selling abroad drives growth but also adds hidden costs and complexity. This article explains how tariffs, taxes, and shipping can impact your profitability—and how Reveni Atlas helps manage them with efficiency and control.

What is this thing called bracketing?

Bracketing—buying multiple sizes or colors with the intention of returning some—has become a common habit in ecommerce. This article explores why it happens, how it impacts operations, and what brands can do to manage it without sacrificing profitability or customer experience.

Not going to be home? No worries. Here’s how Reveni Atlas’ new pickup point feature solves that

With Reveni Atlas' new pickup point feature, your customers can choose when and where to collect their orders. Say goodbye to failed deliveries, improve the post-purchase experience, and reduce support costs in your ecommerce business.

How new U.S. tariffs are impacting European ecommerce

New U.S. tariffs are directly impacting European ecommerce by raising costs, squeezing margins, and complicating returns. Brands aiming to grow in the U.S. must adapt their logistics and financial strategies. Reveni Atlas helps automate taxes, streamline international shipping, and enhance the post-purchase experience.

How to optimize international shipping without compromising customer experience

International shipping doesn’t have to come at the expense of customer experience. With the right strategies—like localized fulfillment, DDP, proactive tracking, and instant cross-border returns—brands can scale globally while building trust and loyalty. Reveni helps turn post-purchase complexity into a competitive edge.

Why you should be analyzing your return KPIs

Returns aren’t the end of a sale—they’re the beginning of a competitive advantage. Brands that track the right KPIs don’t just avoid losses—they improve their products, refine their strategy, and turn every return into a chance to build loyalty (and grow).

What is delivery experience management, and why it will be key this year

This year, delivery will be key to customer loyalty—it's no longer just logistics, but a vital part of the brand experience. With Reveni, brands connect delivery with instant returns and refunds, maintaining customer trust from start to finish.