Real stories.
Measurable results.

From boosting repeat purchase rates to reducing operational costs, explore how our customers are managing their entire operation, from shipping to returns, and building experiences that make an impact across the full customer journey

At Pompeii, 40% choose an exchange or store credit over a refund.

The first return decides whether a customer comes back. Pompeii stopped seeing it as a lost sale and turned it into a second chance: 40% pick an exchange or store credit over a refund. Reveni makes that swap easy, so the money stays in, and so does the customer.

Access full case

The team handled every return.

Singularu automated its returns with Reveni. The customer handles them herself, instantly, and the team focuses on what matters.

Access full case

Tariffs closed Patta's US market. Atlas reopened it

Tariffs forced Patta to stop shipping to the US. With Reveni Atlas, the market reopened: 4,000 parcels shipped in a single drop.

Access full case

Tariffs closed Patta's US market. Atlas reopened it

Tariffs forced Patta to stop shipping to the US. With Reveni Atlas, the market reopened, enabling 4,000 parcels in a single drop while eliminating unexpected duties for customers.

10 days of waiting. Now, seconds.

Bella Freud took up to 10 days to refund. With Reveni refunds became instant: support calls dropped 20% and their Trustpilot climbed from 4.3 to 4.8.

Returns used to live on a spreadsheet.

P&Co handled returns one by one on a spreadsheet. That ate 64 days of support time a year. With Reveni, refunds and exchanges became instant.

Returns were a slow, manual process. Reveni made them instant, and repeat purchases rose 13%.

Flabelus grew fast and its manual returns couldn't keep up. With Reveni it made them instant, took work off its teams, and repeat purchases rose 13%.

Only 8% of customers came back. With better post-purchase, now 30% do.

Only 8% of Morrison's customers came back. With a better post-purchase and Reveni, now 30% do, and reverse logistics generated half the messages.

The team handled every return.

Singularu's team handled every return by hand. With Reveni, the customer does it herself in seconds and the team focuses on what matters.

Optimize the daily work of your Customer Service team

Sepiia's manual process held back its Customer Service team. With Reveni they lightened it, respond faster, and reviews went from negative to positive.

At Pompeii, 40% choose an exchange or store credit over a refund.

Pompeii stopped seeing it as a lost sale. It became a second chance: 40% pick an exchange or store credit over a refund. The money stays, and so does the customer.

At Deluem, the creative director ended up managing returns

At Deluem, the creative director ended up managing returns by hand. With Reveni the process went from days to seconds, and buying again is easier.

A refund is a quiet goodbye. An exchange is a reason to come back.

A refund is a goodbye. An exchange is a reason to come back. Born Living Yoga automated its returns with Reveni and lifted repeat purchases by 140%.

Get the latest insights