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For most ecommerce companies, returns are a real problem. They complicate your operations and the so-called (and sometimes dreaded) reverse logistics. But... What if we told you could start seeing them as an opportunity?

Para la mayor parte de los ecommerce las devoluciones suponen un auténtico problema. Complican su operativa y la llamada (y a veces temida) logística inversa. Pero… ¿Y si te dijéramos que puedes empezar a verlas como una oportunidad?

Hurley, the European leader in surf fashion and accessories, now offers flexible returns to its customers with Reveni. In order to improve their customer experience they decided to offer instant refunds and automate their returns process.

Hurley, referente en Europa en moda de surf y accesorios, ya ofrece devoluciones flexibles a sus clientes con Reveni. Con el objetivo de mejorar la experiencia de sus clientes decidieron ofrecer reembolsos instantáneos y automatizar su proceso de devoluciones.

There are many issues that concern ecommerce today, but some stand out above others: returns, logistics and how to boost customer loyalty to turn them into repeat customers. All of these topics were discussed at the Vervaunt Pulse Ecommerce Summit, where we were a sponsor.

Modaes ha presentado su informe anual sobre el sector de la moda online en España donde se ha destacado la relevancia de la omnicanalidad para las marcas y un objetivo claro: ganar compradores recurrentes.

¿Qué ha pasado en Reveni en los últimos 30 días? Seguimos mejorando nuestro proceso de devoluciones para que tus clientes disfruten de la mejor experiencia post-venta, el portal para que tú puedas gestionarlo más fácilmente y la operativa para seguir agilizando tu día a día.

What's happened at Reveni in the last 30 days? We continue to improve our returns process so that your customers enjoy the best post-sales experience and the portal so that you can manage more efficiently and the operations to continue streamlining your day-to-day business.

We all want fair processes, especially when it comes to buying or returning online. That's why we want to have access to all the necessary information and facilities. And this is precisely what an instant refund offers.