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Industry insights and expert commentary delivered by Reveni

The customer pays before they receive. Why should they wait to get it back?

Seven to ten days is the usual wait for a refund. What changes when the money goes back the moment the customer requests the return.

From a point to a line

From instant refunds to a global commerce platform that covers the whole customer journey. Reveni is no longer a point. It's the line.

The minimis is over. The real cost isn't the duty

On July 1, 2026, the €150 exemption ends and every B2C package entering the EU will pay a €3 duty per declaration line. It's not just cost: it exposes price surprises, rejected packages, duties that are hard to recover on returns, and uncertainty over who owes the customs debt. The brands that build real operations before July will pull away from those who wait, and that's where Reveni Atlas comes in.

Why your customers return items and what you can do before and after

Fashion returns keep rising, often from poor sizing and weak descriptions. Handle them well, before and after the sale, and a return becomes a reason to come back.

The hidden opportunity in returns: Understanding bracketing

Ordering several sizes to keep one and return the rest is one of ecommerce's costliest habits. We break down why bracketing happens and how better product pages prevent it.

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