Instant refunds and exchanges for your ecommerce store

Turn your returns and exchanges into a sales lever and reduce risk at the same time

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Refund your customers in just 6 seconds

Enhance customer loyalty and reduce pressure on CACs thanks to instant refunds and exchanges.

Create flexibility for your customers

Strategically reduce your return rates with store credit and instant exchanges.

Your returns, no risk for you

With our data prediction model, we analyse and pre-approve every request. And in case of fraud or customer error, we cover that, so you don't have to worry about anything.

Benefits for:

Ecommerce
Customers

We adapt to your needs

According to your existing processes and objectives, we easily adjust our solution so that you can offer the best returns and exchanges process.

Memorable after-sales experience

Of course, we can't stop your returns or exchanges, but we can ensure that your customers have an exceptional experience and return to you again and again.

Ensuring security for your returns.

Our process has all the necessary measures and actions in place to ensure that the person making the return or exchange is who they say they are.

Customised portal to match your brand

Our solution will align with your brand image to the extent you want to ensure your returns portal looks and feels like the rest of your ecommerce experience.

Seamlessly activate with our integrations

We work with a number of partners to make it easy to get Reveni up and running in your ecommerce store as quickly as possible.

We're here for you

You can count on our support team to help you with whatever you need, whenever you need it.

Your money back in seconds

By selecting the instant refund you receive your money back in just 6 seconds.

Instant size exchange

Size errors are inevitable so instant exchanges are the best option for your customer to choose without delay.

More satisfaction. More recurring customers.

We eliminate the friction generated in the returns process where money is the last thing the customer receives.

We are here to help.

Should you have any questions, our support team will help you with anything you need.

We work with the best partners to offer you the best experience.

We integrate seamlessly with the main players in the industry to turn your returns and exchanges into opportunities.

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Success stories

“Thanks to Reveni and its instant refund option, we have greatly simplified our domestic and international returns process.”

Nico

Ecommerce Manager, Edmmond Studios.
“With Reveni we have been able to transform a bad experience such as returns into an exceptional experience, having much more satisfied customers that we have managed to build loyalty.”

Jorge Vidri

Co-founder, Pompeii Brand.
+87%
Repurchase rate
“The onboarding process with Reveni has been very quick and easy; in less than a week we started offering instant returns and exchanges to our customers.”

Maria

Founder, Bruna

FAQs

What is Reveni?

Reveni is a solution that helps ecommerce companies offer an exceptional experience in their returns and exchanges process thanks to instant refunds and exchanges.

How long does it take for a customer to receive their refund?

If they choose the instant refund option, the customer will have their money back in as little as 6 seconds.

How quickly can I activate Reveni?

The activation process is simple and quick, so you can start offering flexible returns and exchanges to your customers in just a few hours.

Can I tailor the returns portal to my brand?

Yes, you can customise various aspects to offer a look and feel totally in line with your brand image.

Let's talk!

Book a demo