Real stories.
Measurable results.

From boosting repeat purchase rates to reducing operational costs, explore how our customers are managing their entire operation, from shipping to returns, and building experiences that make an impact across the full customer journey

At Pompeii, 40% choose an exchange or store credit over a refund.

The first return decides whether a customer comes back. Pompeii stopped seeing it as a lost sale and turned it into a second chance: 40% pick an exchange or store credit over a refund. Reveni makes that swap easy, so the money stays in, and so does the customer.

The team handled every return.

At Singularu no one could return without the team approving it by hand. With Reveni the customer handles it herself, instantly, and the team does what matters.

At Deluem, the creative director ended up managing returns

At Deluem, returns ended up on the creative director desk. Automating them with Reveni gave the team those hours back and turned post-purchase into repeat sales.

10 days of waiting. Now, seconds.

Bella Freud took up to 10 days to refund. With Reveni refunds became instant: support calls dropped 20% and their Trustpilot climbed from 4.3 to 4.8.

Returning became the reason to come back

At Flabelus, 13% of those who return buy again with the instant refund, and nearly half the same day. A fast-growing brand needed processes that kept up.

Only 8% of customers came back. With better post-purchase, now 30% do.

Only 8% of Morrison customers used to buy again. Today 30% do. They moved reverse logistics to Reveni and the team handles 50% fewer messages.

Returns used to live on a spreadsheet.

P&Co handled returns one by one on a spreadsheet. That ate 64 days of support time a year. With Reveni, refunds and exchanges became instant.

Optimize the daily work of your Customer Service team

It starts with a slow return. Sepiia broke that chain by moving reverse logistics to Reveni: less friction on every exchange and a better experience for whoever lives it.

A refund is a quiet goodbye. An exchange is a reason to come back.

Born Living Yoga saw it early: when a customer asked for her money back, they didn't leave it as a cold transaction. With Reveni's instant refund, repurchase went from 5% to 12%.

At Deluem, the creative director ended up managing returns

At Deluem, returns ended up on the creative director desk. Automating them with Reveni gave the team those hours back and turned post-purchase into repeat sales.

The team handled every return.

At Singularu no one could return without the team approving it by hand. With Reveni the customer handles it herself, instantly, and the team does what matters.

At Pompeii, 40% choose an exchange or store credit over a refund.

Pompeii stopped seeing it as a lost sale. It became a second chance: 40% pick an exchange or store credit over a refund. The money stays, and so does the customer.

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