AI that works for your customers and for your team
It guides your customers from search to delivery and helps your team manage returns and shipments from their own AI assistant. The data is yours, not the model's.
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One AI platform for your customers and for your team
1.
Discovery
Conversational and visual search that guides the buyer to the right product
2.
Conversion
Virtual try-on and size recommendations that eliminate uncertainty before purchase
3.
Support
Chatbot connected to operational data that resolves WISMO, returns and FAQs automatically
4.
Your team
Returns and shipments managed from your AI assistant, plus automatic insights without manual reports
Shoppers don't leave because the product doesn't exist. They leave because they can't find it
Conversational assistant that guides product discovery through visual search and natural language. Learns from behaviour to keep improving. The data belongs to the brand, not the model.
- Visual and natural language search
- Learns from buyer behaviour
- The data belongs to the brand, not the model
Every conversation captures real intent signals, and gets smarter with each one
Preferences, style, budget and context converted into personalised recommendations that improve with every interaction. The data stays with the brand, not the model.
- Intent signals captured at every interaction
- Recommendations that improve with use
- Brand data stays with the brand
The store that speaks with your brand's voice, chat or voice, fully customisable
The customer interacts by chat or voice. The brand customises how it communicates, and can even clone its own voice, so every conversation sounds like part of its identity.
- Interaction by chat or voice
- Customisable or cloned brand voice
- Conversations aligned with brand identity
A different experience for every buyer, adapted to who they are and when they arrive
Discovery guide for new visitors, personalised recommendations for returning customers, curated collections and rewards for the most loyal. Each shopper gets the experience they deserve.
- Experience adapted to buyer type
- Curated collections for returning customers
- Rewards for the most loyal
The customer tries on the garment before buying, from the product page, with just a photo
Virtual try-on directly from the product page, just upload a photo. Visual uncertainty is one of the main causes of returns in fashion. The Try-on Widget eliminates it before it happens.
- Virtual try-on from the product page
- Just a photo upload, no app required
- Reduces returns from visual uncertainty
The size most likely to be kept, recommended every time
Size recommendations based on each customer's purchase and return history. The model learns at customer and cohort level, recommends the most likely size to be kept and updates with every new transaction.
- Based on individual purchase and return history
- Learns at customer and cohort level
- Updates with every new transaction
Automatic support connected to your operational data: WISMO, returns and FAQs resolved instantly
Chatbot connected in real time to Reveni's logistical, fiscal and operational data. Resolves WISMO queries, returns and FAQs automatically. Integrates with Zendesk and Gorgias, generating response drafts and internal notes for your team.
- Resolves WISMO, returns and FAQs automatically
- Integrates with Zendesk and Gorgias
- Response drafts and internal notes for the team
Detect problems before they affect your operation, automatically
Automatically detects recurring topics, customer sentiment, product issues and logistical incidents, before they impact operations. Enriched with customer tiers for intelligent prioritisation.
- Automatic detection of recurring topics and sentiment
- Product issues and logistics incidents flagged early
- Customer tier enrichment for intelligent prioritisation
Ask what you want to analyse, get the answer directly in the dashboard
Ask the assistant what you want to analyse and it pulls the data directly into the dashboard. No manual reports, no waiting. Real operational data, always up to date.
- Natural language queries in the dashboard
- No manual reports or waiting
- Real operational data, always up to date
A customer query, resolved in the same conversation
A customer asks about their return and your team has to find the order, open the return and check its status. With the Reveni MCP, they ask their AI assistant and get the answer straight away. And if something needs doing, it does that too, from validating items and refunding to preparing a shipment with its label.
- Check returns and shipments in plain language
- Validate, refund and prepare shipments without leaving the chat
- Works with Claude, Cursor, Codex and more, no code needed
AI that drives real results across the operation
Higher conversion through smarter product discovery
Fewer returns through better size recommendations
Lower support cost through automation
Faster decisions through real-time operational insights
Better customer experience, less unnecessary work for your CS team
Faster product discovery with Agentic Search
Reduction in size-related returns with Try-on Size Recommendations
Reduction in WISMO support contacts with Support Automation
Increase in average order value
"Customers are very pleased that when they ask for a refund, they get their money back in seconds."
Marta Meseguer
COO, Born
"Already 40% of Morrison's sales come from international markets."
Pablo Recuenco
CEO & Co-founder
"13% of our customers who make a return buy again, and nearly half of them do it the same day."
Elena Pérez
Ecommerce Manager
"Don't underestimate how much instant gratification matters. It builds trust and brings people back."
Chris Fuller
Head of E-commerce, Bella Freud
Part of a broader system
AI works across the entire Reveni ecosystem, enhancing Global Returns, Instant Solutions, Atlas and Logistics.
