Protect

Remove the risk that stops customers from buying

Shipping protection and return guarantee. The customer buys with confidence, the brand converts more.

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THE SYSTEM

One platform to turn trust into conversion

1.

Coverage

Protection against loss, damage or delays, managed automatically by Reveni

2.

Guarantee

Return guarantee from the moment of purchase. No conditions, no small print

3.

Trust

Badge visible on PDP and checkout that turns protection into a conversion driver

4.

Analytics

Visibility on claims, incidents and protection impact on conversion

SHIPPING PROTECTION

Your customer covered if something goes wrong, zero manual handling for the brand

Coverage against loss, damage or delays in shipping. If something goes wrong with the package, Reveni resolves it automatically. The brand doesn't manage claims manually, no ops overhead, no frustrated customers.

  • Coverage against loss, damage and delays
  • Claims resolved automatically by Reveni
  • Zero manual handling for the brand
RETURN GUARANTEE

The customer buys knowing they can return. No conditions, no small print

Unconditional return guarantee from the moment of purchase. Especially powerful for new customers or new markets where the brand doesn't yet have a reputation. The customer doesn't need to read the small print. The guarantee is visible from the start.

  • Unconditional return guarantee at purchase
  • No conditions, no small print
  • Powerful for new customers and new markets
PURCHASE PROTECTION BADGE

Trust visible where it matters most, on the PDP and at checkout

The visible trust signal on PDP and at checkout: a badge that tells customers their purchase is protected. This is what turns back-end protection into a front-end conversion driver. Configured with brand identity.

  • Badge visible on PDP and at checkout
  • Turns protection into a conversion driver
  • Configured with brand identity
PROTECTION ANALYTICS

Prove the ROI of protecting your customer, with real data

Visibility on claims managed, incident types and protection impact on conversion rate. The merchant can demonstrate the ROI of Protect, not just as a cost, but as a measurable conversion and loyalty driver.

  • Claims managed and incident breakdown
  • Protection impact on conversion rate
  • Protect ROI demonstrable with real data
impact

Protection that drives conversion and loyalty

Higher conversion rate through trust at checkout

Zero manual claims management

Incidents turned into loyalty moments

RESULTS

Remove purchase barriers, increase conversion, build loyalty

+18%

Conversion uplift with Purchase Protection Badge active

100%

Claims resolved automatically, zero manual intervention

"Already 40% of Morrison's sales come from international markets."

Pablo Recuenco

CEO & Co-founder

"13% of our customers who make a return buy again, and nearly half of them do it the same day."

Elena Pérez

Ecommerce Manager

"Don't underestimate how much instant gratification matters. It builds trust and brings people back."

Chris Fuller

Head of E-commerce, Bella Freud

Part of a broader system

Part of a broader system

Protect works alongside Instant Solutions, Global Returns and Atlas to cover the complete purchase and delivery experience.