Reveni Journal

Fashion weeks generate demand in hours and returns for weeks. What to measure, what to prepare and how to handle the September peak in your ecommerce.

Back to school brings more orders, returns and customer queries. Here's how to prepare your ecommerce for the busiest months of the year

Before writing to support, your customer checks the carrier's site three times. Here's what happens in those days, and why the brand pays for it.

Fashion returns by the numbers: up to 46% of orders, sizing as the main cause, and a sector shifting from avoiding returns to managing them better.

Millennials and Gen Z will drive 60% of retail growth. Not disloyal, just demanding: 91% won't buy again after a bad return. CX decides if they come back.

Commerce Thinking surveyed 24 brands. Reveni leads returns with a 9.5 and Atlas cross-border with an 8.5. The difference: support.

The page your customer visits most after buying is the tracking page. Today it's your carrier's. Smart Tracking makes it yours: your brand, fewer tickets, more sales.

On July 1, 2026, the €150 exemption ends and every B2C package entering the EU will pay a €3 duty per declaration line. It's not just cost: it exposes price surprises, rejected packages, duties that are hard to recover on returns, and uncertainty over who owes the customs debt. The brands that build real operations before July will pull away from those who wait, and that's where Reveni Atlas comes in.

Fashion returns keep rising, often from poor sizing and weak descriptions. Handle them well, before and after the sale, and a return becomes a reason to come back.

Translating your store isn't just swapping words. It's keeping your brand voice in every market. We compare the 7 best Shopify translation apps so you can choose the right one.

Ordering several sizes to keep one and return the rest is one of ecommerce's costliest habits. We break down why bracketing happens and how better product pages prevent it.

On May 7th we joined Ecommedia and Scalapay with 20 ecommerce leaders on cross-border growth. We talked tariffs, payments and customs. The insight reports never capture.