A different way to think about returns. Returns that fund themselves
Most brands treat returns as a cost. Returns Protection makes them self-funded instead: shoppers pay a small fee at checkout to guarantee free returns, and that fee covers your entire return operation, no SaaS fee, no per-transaction fee, no per-label fee. Free for you, by design.
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One system to make global commerce predictable
1.
Policy
Define exact rules by market, carrier and product type
2.
Logistics
Handle domestic and international returns with automated routing
3.
Tracking
Real-time visibility for your team and your customer
4.
Analytics
Actionable data to reduce your return rate over time
A returns operation that pays for itself
A checkout add-on where the shopper funds their own guarantee. Whether they opt in or not, Reveni runs the entire return — logistics, carrier and price — so nothing lands on your team, and nothing lands on your margin.
- At checkout: the shopper opts in for a small fee to unlock free returns and exchanges later
- Every return, run by Reveni: protected or not, Reveni manages the carrier, the logistics and the return fee
- Self-funded by design: no SaaS fee, no per-transaction fee, no per-label fee
Not just a fee: peace of mind they're already paying for
Shoppers aren't reluctantly accepting a fee. Paying a small amount for a guaranteed, hassle-free return is a demand that already exists, Returns Protection just gives it a checkout.
- It's a choice, not a cost: standard (no-fee) returns stay the default, the shopper opts in
- Visible right when it matters: shown clearly in cart/checkout, next to the total
- Total coverage, no fine print: no conditions buried in a returns page
"Customers are very pleased that when they ask for a refund, they get their money back in seconds."
Marta Meseguer
COO, Born
"Already 40% of Morrison's sales come from international markets."
Pablo Recuenco
CEO & Co-founder
"13% of our customers who make a return buy again, and nearly half of them do it the same day."
Elena Pérez
Ecommerce Manager
"Don't underestimate how much instant gratification matters. It builds trust and brings people back."
Chris Fuller
Head of E-commerce, Bella Freud
Measurable impact on your returns operation
Lower operational cost per return
Higher customer satisfaction after returns
Faster stock recovery
Reduced return rate over time
How Reveni impacts revenue and customer behavior
Reduction in international reimportation cost
Operational cost
repurchase rate
customer retention
Reveni goes beyond post-purchase
Returns Protection works alongside Instant Solutions, Atlas and AI to cover every step of the post-purchase journey.
