How it works

Selection of the product to be returned or exchanged

The customer chooses the product(s) to be returned or exchanged and decides which method of return they prefer from the ones you offer.

Choice of return shipping method

You will have full control over the shipping methods that the customer can choose from to return their items.

Instant, non-instant or store credit?

You offer the option of an instant refund or exchange depending on your preferred methods. "Instant, non-instant or store credit?.

Money back in 6 seconds

With instant refund, your customer has their money back in as little as 6 seconds to buy again.

Product return

The product is returned by the customer following your standard process and, if for any reason they don't, we assume all the associated risk.

Why our clients choose us

We adapt to your needs

Depending on your preferences and objectives, we adjust our solution so that you can offer the best returns and exchanges process.

A post-sales experience to remember

We can't prevent you from having returns or exchanges, but we can help your customers enjoy an exceptional experience and enhance their loyalty to your brand.

Secure Returns

Our process has all the necessary measures and actions in place to ensure that the person making the return or exchange is who they say they are and any risk minimised.

Customised portal to fit your brand

Our solution meets your brand image as much as you want, to make your returns portal look and feel like the rest of your ecommerce experience.

We make it easy with our integrations

We work with a number of partners to allow you to get Reveni up and running as seamlessly as possible.

We pride ourselves on our customer-centric approach

You can count on our support team to help you with whatever you need, whenever you need it.

What our customers say

I am very happy with Reveni!

"It's the first time I've bought on a website and they offer this service and I find it very practical. I wish more brands had it 🙏🏽🙏🏽🙏🏽"

Lucía Albo Fernández del Riego.

I love Reveni.

"I am very happy with the service and the way this company works. I already have the money in my account ☺️! I hope that more shops are encouraged to offer this service, because it is ideal for customers, especially when purchases are high priced. Thank you very much!"

Laura de la Torre


"I have tried instant cashback at Laagam and it is amazin! I wish it was on all brands!"

Cristina Molíns

Spectacular the Reveni service

"In 2 minutes from the refund request I had the money in my account, a marvel!"

Lucía Méndez de la Maza.

Let's talk!